The liquidation of GoodHuman is a significant event in the NDIS industry. The GoodHuman situation emphasises how crucial solid financial management is for sustaining software solutions and ensuring the continuity of service providers.

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Details about GoodHuman Liquidation

According to Financial Review, the liquidation of GoodHuman was caused by its significant debt accumulation nearing $3 million. This amount of debt led to a court-ordered liquidation of the Melbourne-based company. GoodHuman had been owing the employees' wages for up to 18 weeks and superannuation for as much as 34 weeks.

GoodHuman's late salary payments began in November 2022. The situation got worse between January and June 2023, with the company failing to deliver on salary payments nine times. The Supreme Court of Victoria's decision to liquidate GoodHuman opened a pathway for employees to seek compensation through the Fair Entitlements Guarantee.

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How this Change Impacts Your Business

The liquidation of GoodHuman created significant challenges for NDIS service providers. 

• ‍Transition to New Systems: With GoodHuman's liquidation, service providers must find new software to continue their operation. The transition process requires detailed planning, data migration, and time to adapt to a new system.
• ‍Operational Disruption: The transition to new software could lead to temporary disruptions in service delivery. Organisations need a strategy to minimise the negative impacts on their daily operations or the quality of services provided.
• ‍Opportunities for Improvement: This transition period also presents an opportunity to assess and explore more advanced solutions that could improve operations and upgrade overall service delivery.
• ‍Staff Training and Adaptation: Switching to a new system requires staff training to ensure that they are familiar with the new software. The training is essential for minimising service disruptions and maintaining high-quality service delivery.

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Transition seamlessly with Comm.care

Comm.care is a care management software that helps NDIS service providers deliver person-centred care at scales. Below is how Comm.care can help your business transition seamlessly.

• ‍Choosing the Right Software: We invite you to book a tailored demo to understand how Comm.care aligns with your organisation's needs so that you can make an informed decision.
• ‍Secure Data Migration: Comm.care provides a reliable data migration process to ensure no loss or service interruption.
• ‍Onboarding Support: We offer onboarding support during the setup process, making your transition efficient and effortless.
• ‍Training Your Staff: With extensive training materials, including tutorials, guides, and onboarding emails, we will help your team quickly adapt to and effectively use the new software.

Top features of Comm.care

In this section, we explore the features of Comm.care that enhance your organisation's care delivery and operational efficiency:

Centralised Care Management

Comm.care offers a unified platform that centralises all of your client information into a single, detailed view. Our software allows your team to access crucial information like progress notes, care plans or incident reports from anywhere, enhancing data management and enabling more personalised and efficient care delivery.

Progress Management

Ensuring that each client receives personalised care within their budget is crucial. Comm.care's 'roadmap' function helps your team track service delivery, budgeting, and fund utilisation. This insight helps ensure that your services align with clients' budgets. Comm.care also offers customisable alerts to help your team schedule and review your clients' service delivery and budget status.

Smart Staff Rostering

A study from the Royal College highlighted a high 70% burnout rate among healthcare workers, affecting care quality and staff retention. Comm.care's effective rostering helps managers to assign staff based on client needs, distance and qualifications. This approach helps reduce staff burnout and enhance job satisfaction. Moreover, Comm.care's automated scheduling features help your business save time and effort by creating and managing recurring appointments, eliminating the need for manual rescheduling.

Staff Hour Tracking

Comm.care facilitates precise monitoring of staff's billable and non-billable hours, crucial for payroll and billing accuracy. The platform enables easy recording of service times and validates billable time and travel distance. Besides, Comm.care integrates with payroll systems like Xero, MYOB, and QuickBooks to streamline timesheet management and improve operational workflows.

Bulk Claiming

Comm.care can help streamline your invoicing process, reducing effort and the risk of human errors. It allows your organisation to generate thousands of invoices in bulk. Your team can also send the invoices to plan managers or uploading to systems like PRODA, Xero, MYOB, or QuickBooks. 

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Explore Comm.care with us.

If you are interested in learning how Comm.care can revolutionise your home care service delivery, we invite you to book a demo with us. Through our personalised demo, you can experience how Comm.care can streamline your operations and enhance care quality.

‍Book a demo now to see how Comm.care can support your transition smoothly and efficiently.