Everything you need to know about the product and billing.
What is a Circle of Care?
A Circle of Care is the place where you will find everything related to a participant (your client). There is one circle for each client, within which you and other users will find the latest events, appointments, documents and services provided.
When are credits charged to my account?
When you record a service delivered (aka create Progress Note) that circle is considered active for the calendar month. Subsequent progress notes are covered for the rest of the month. If your organisation didn't create a progress note within a particular month, you won’t be charged for that circle of care.
What kind of documents can I add for my clients?
Documents are added in your Client’s Circle, through their Timeline. Assessments, Case Instructions, Notes and Personal Plans can be added, either using the default settings, or using a template that your organisation has uploaded or created. These templates are incredibly useful, and are completely customisable to fit your organisation’s requirements.
How secure is my client's data?
Your client’s data is secure from unauthorised internal and external access. Firewalls and password protection prevent external access, while internally, permission controls limit what can be seen by individuals and organisations. We advocate for transparency, therefore if any changes are made, the appropriate people are notified, and client consent is required to add in a new organisation or personal role into their circle.
Can I trial the system?
We offer an obligation free demo of Comm.care, a free case management system by Pnyx. You can request one here.
What kind of reports can I generate from Comm.care?
Comm.care simplifies the process of gathering information needed to invoice your Clients, report to funders, feed your payroll system or manage your services. You can generate reports of Activity, NDIS Bulk claim, Claims, Accounting & Staff hours.Know more here
Can I give access to client's data outside my organisation?
Yes, Guardian or Carer role can be assigned to family members or legal guardians. The managers of the organisation will be able to control their access to client's information.
Additionally, Comm.care is the only free NDIS software wherein you can also give other organisations accessto clients' profiles and work collaboratively to help participants reach their goals.
Is Comm.care available on all devices?
Yes, Comm.care is a web-app which is available on any device and accessible through every browser. It empowers you and your staff to document service delivery details at the point of care. Know more
Request a free demo.
Looking to explore how Comm.care help your business deliver better care at scale? Book a personalised demo with us now.
Everything you need to know about the product and billing.
What is a Circle of Care?
A Circle of Care is the place where you will find everything related to a participant (your client). There is one circle for each client, within which you and other users will find the latest events, appointments, documents and services provided.
When are credits charged to my account?
When you record a service delivered (aka create Progress Note) that circle is considered active for the calendar month. Subsequent progress notes are covered for the rest of the month. If your organisation didn't create a progress note within a particular month, you won’t be charged for that circle of care.
What kind of documents can I add for my clients?
Documents are added in your Client’s Circle, through their Timeline. Assessments, Case Instructions, Notes and Personal Plans can be added, either using the default settings, or using a template that your organisation has uploaded or created. These templates are incredibly useful, and are completely customisable to fit your organisation’s requirements.
How secure is my client's data?
Your client’s data is secure from unauthorised internal and external access. Firewalls and password protection prevent external access, while internally, permission controls limit what can be seen by individuals and organisations. We advocate for transparency, therefore if any changes are made, the appropriate people are notified, and client consent is required to add in a new organisation or personal role into their circle.
Can I trial the system?
We offer an obligation free demo of Comm.care, a free case management system by Pnyx. You can request one here.
What kind of reports can I generate from Comm.care?
Comm.care simplifies the process of gathering information needed to invoice your Clients, report to funders, feed your payroll system or manage your services. You can generate reports of Activity, NDIS Bulk claim, Claims, Accounting & Staff hours.Know more here
Can I give access to client's data outside my organisation?
Yes, Guardian or Carer role can be assigned to family members or legal guardians. The managers of the organisation will be able to control their access to client's information.
Additionally, Comm.care is the only free NDIS software wherein you can also give other organisations accessto clients' profiles and work collaboratively to help participants reach their goals.
Is Comm.care available on all devices?
Yes, Comm.care is a web-app which is available on any device and accessible through every browser. It empowers you and your staff to document service delivery details at the point of care. Know more
Request a free demo.
Looking to explore how Comm.care help your business deliver better care at scale? Book a personalised demo with us now.