Comm.care Set Up Guide

Setting up a healthcare organisation is hard, and we get it! At Comm.care, we have refined a step-by-step setup process for a seamless onboarding experience without wasting any time. So let's get you started...

Step 1: Setup your profile and services

Setup your organisation profile, the services you offer and link with your accounting systems using the easy drop-down options in Comm.care.

1. Setup your NDIS registration groups, and/or HCP services in your Comm.care profile. Visit a full guide.
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2. Design and create your organisation's services with multiple NDIS line items. Visit a full guide.
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‍3. Integrate with third party systems like Xero, MYOB, Quickbooks, DSS and/or MDS.

You can view our tutorial resources page here.

how to set up your profile on comm.care

Step 2: Create Users & Circles of Care

Create user profiles and manage staff access within your organisation. Understand and create the Circles of Care (client profiles) in Comm.care.

1. Create user profiles and manage user access to each client. Visit a full guide.

‍2. Create Circles of Care and document client details. Add their carers, plan managers, support coordinators and everyone associated with them. Visit a full guide.

‍3. Add and access client documents through the Circle's timeline. Visit a full guide.

You can view our tutorial resources page here.

how to create users and circles of care on comm.care

Step 3: Staff access and rostering

Give and manage multiple levels of access across clients and create personalised rosters for staff.

1. Manage multiple access levels of users across clients. Tutorial

‍2. Explore and understand multiple colour-coded Comm.care's calendars. Tutorial

‍3. Create rosters with multiple line items for clients and assign correct staff. Tutorial

You can view our tutorial resources page here.

how to set staff access on comm.care

Step 4: Document billable hours and notes

Learn how to create progress notes for services delivered with multiple line items.

1. Create progress notes from your personal calendar for each client. Visit a full guide.

‍2. Create and manage documents and progress notes in client's timeline. Visit a full guide.

‍3. Document travel and transport with multiple support lines. Visit a full guide.

You can view our tutorial resources page here.

create document billable hours and notes on Comm.care

Step 5: Create bulk invoices & reports

Generate bulk invoices for self-managed, plan-managed and NDIA managed clients.

1. Vaildate billable hours by generating activity reports. Visit a full guide.

‍2. Create and send invoices in bulk to plan-managers and/or participants. Visit a full guide.

‍3. Download bulk invoice CSV file to import in your accounting and/or to PRODA system. Visit a full guide.

You can view our tutorial resources page here.

how to create bulk invoices and reports on comm.care
additional guides

Providing complex services? We've got you covered!

01

STA/MTA/SIL

02

Group Services

03

Support Coordination

set up your sta, mta, and sil services on comm.care
Create services with agreed unit prices: Learn how Comm.care allows you to add support line items and agreed 'manual' unit prices for STA/SIL services as they are charged by the day. Visit a full guide.
Create 24/7 rosters and progress Notes: Plan, create and manage 24/7 rosters for your staff in a single tab with appointments assigned to specific attendees. Additionally, generate claims in minutes by bulk-claiming. Click here to book a time now!
Training session with experts: Understand and set up services and rosters and create progress notes with assigned staff. Click here to book a time now!
Create apportioned pricing group services: Design and create group supports accurately as per NDIS apportioned pricing. Visit a full guide.
Create group appointments & progress notes: Learn how to create the appointment and progress note for group activities only once, and report service delivery details for all participants in one go. Visit a full guide.
Training session with experts: Plan, create and manage your groups of support with us. Click here to book a time now!
set up group services on comm.care
create support coordination services on comm.care
Non face-to-face billable hours: Document Non face-to-face case notes and report writing billable hours in client's timeline. Visit a full guide.
Validate billable hours: Keep track of billable hours and budget utilisation for each client by generating activity reports. Visit a full guide.
Training session with experts: Learn to track your time effectively and get tips on how to increase your billable hours. Click here to book a time now!

Acknowledgement of Country

In the spirit of reconciliation Pnyx acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Pnyx

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