Fully Managed Policies & Procedures
Stay Compliant Without the Stress
Get customised policies and expert guidance to streamline your NDIS registration or renewal process — and have your documents automatically updated as regulations change.
By partnering with Provider Institute, we help your team set up tailored policies and procedures and manage any compliance or legislation updates that occur.
Tailored Policies and Procedures
Get policies and procedures designed to suit your individual business and easily manage them in a single view on Pnyx.
Audit Support
Get support from a team of experienced NDIS and Aged Care consultants for audit or technical support when you need it.
Always Stay Compliant
Your policies and procedures are automatically updated when compliance or legislation changes happen — so you never fall behind.
Document Control
Nominate which staff have access to the policies and procedures they need, in a secure, centralised system.
NDIS Verification Package
NDIS Verification is the audit process required for NDIS registration or renewal. These audits are for providers offering lower-risk supports and services to NDIS Participants.
Package Feature
Provides tailored policies and procedures essential for completing your NDIS registration and confidently navigating your Verification Audit.
Expert Support
You can get support from a team of experienced NDIS and Aged Care consultants for audit or technical support. Rely on our team to save you time finding, understanding and making changes — have your policies and procedures automatically updated when compliance/legislation changes happen.
NDIS Certification Package
The NDIS Certification package is designed for providers who offer more complex or higher-risk supports and services.
Package Feature
Provides tailored policies and procedures essential for completing your NDIS registration and confidently navigating your Certification Audit.
Expert Support
You can get support from a team of experienced NDIS and Aged Care consultants for audit or technical support. Rely on our team to save you time finding, understanding and making changes — have your policies and procedures automatically updated when compliance/legislation changes happen.
Aged Care Support at Home Package
Starting 1 November 2025, a new process for registration and renewal will apply to Aged Care providers offering Support at Home (formerly home care) and residential care services.
Package Feature
We provide tailored policies and procedures (Categories 1–6) designed to support your Aged Care registration and help you successfully prepare for Aged Care Quality and Safety Commission (ACQSC) audits.
Expert Support
You can get support from a team of experienced NDIS and Aged Care consultants for audit or technical support. Rely on our team to save you time finding, understanding and making changes — have your policies and procedures automatically updated when compliance/legislation changes happen.
Process
Get started in four steps
Sign up
Sign up and input your organisation's details to get started.
Choose your plan
Pick the plan and policies that suit your business needs.
Insight Meeting
The Provider Institute team will reach out to schedule a meeting to gain insights into your organisation.
Policy Development
Provider Institute will create your organisation's policies and procedures in Pnyx and provide you with access.
Pricing
Choose your path to compliance
Explore tailored options that align with your service offerings. All prices exclude GST.
NDIS Verification
+ $199 setup (one-time)
- Initial Insight Meeting (30 min – 1 hr)
- Tailored Verification Policies & Procedures
- Automatic Compliance Management
- Supporting Forms & Document Templates
- Unlimited User Access
NDIS Certification
+ $499 setup (one-time)
- Initial Insight Meeting (30 min – 1 hr)
- Tailored Core Module Policies & Procedures
- Automatic Compliance Management
- Supporting Forms & Document Templates
- Unlimited User Access
Aged Care Support at Home
+ $499 setup (one-time)
- Initial Insight Meeting (1.5 – 2 hours)
- Tailored Policies & Procedures (Categories 1–6)
- Automatic Compliance Management
- Supporting Forms & Document Templates
- Unlimited User Access
Frequently asked questions
Why do I need to register for Pnyx to access this feature?
Pnyx offers a centralised solution where your team can access all policies and procedures from a single interface. By using Pnyx, our partner Provider Institute can assist you in updating documents in response to regulatory changes and your business needs in real-time — eliminating the need to manually track and apply changes yourself.
How will my documents be updated when compliance requirements change?
When there are changes in compliance requirements, your policies and procedures will be automatically updated by Provider Institute compliance experts. All changes will be notified in your Pnyx Dashboard.
Can I share policies and procedures with my team?
Absolutely. You and your team can view all policies and procedures in one place on Pnyx. The platform also offers customisable access controls for each staff member, enhancing security by preventing unauthorised access.
What are the next steps after I complete payment?
After you've paid for your selected plan, a compliance expert from Provider Institute will reach out to understand your business better. Following this, they will create your policies and procedures and give you access in Pnyx.
What does the setup fee include?
The setup fee covers the cost for the Provider Institute team to understand your business's unique needs, develop customised policies and procedures, and ensure they align with the latest compliance requirements. It's also an opportunity to ask our experts about registering or operating a compliant, high-quality NDIS service.
Why is there a monthly fee?
The monthly fee covers ongoing support from Provider Institute's compliance experts, who ensure your policies and procedures remain current with NDIS regulations. This proactive support gives you peace of mind and compliance continuity.
Will my policies and documents be stored securely?
Yes, all documents are stored securely on Pnyx using an Australia-hosted AWS data centre. Pnyx ensures the safety and confidentiality of your data and aligns with NDIS compliance requirements.
Get compliant and stay compliant
Let our experts handle your policies and procedures while you focus on delivering great care.